Ordering Information

Order Status

Order Updates: We will send a shipping notification, with tracking number, to the e-mail address you provided when ordering.

Please click here to check your expected shipping date and track your order once it has been shipped.

To Cancel an Order

Depending on the status and nature of your order, you may be able to cancel it before it ships. Please call us at 800.330.4605 to discuss your request.

Credit Card Use

The total dollar amount of your order is reserved on your card at the time you place an order, but the actual transfer of funds does not occur until we are preparing to ship.

Note: If using a debit card, it is normal to see the charge subtracted from your account when you place an order, only to have those funds reappear a few days later.  It will be subtracted again near the time of shipment. In the interim, you may confirm the active status of your order through our Order Update function above.